FREE SHIPPING WORLDWIDE

Orders are processed as quickly as possible, pending item availability and payment approval. Due to the exclusivity of our collections, we expect high volumes. You will receive an email notifying you of your tracking information when your order has been shipped.

Most orders placed Monday through Friday (excluding holidays) will be processed and shipped within 2-3 business days. Weekend orders will begin processing on Monday.

Certain products may have longer processing times. These will be noted on the product and cart pages.

Once an order is placed, the shipping address cannot be changed. We will only ship to the shipping address entered when the order was originally placed.

Estimated delivery times

• Europe (EU + UK): 5–10 business days
• Rest of world: 5–14 business days

Once an order is placed, please allow 2-3 business days for the order to be packed and shipped from our warehouse. Upon shipment, you will receive an email with your tracking information so you may track the package online. Please allow up to 7 business days for the package to arrive to you from the day your order is shipped.

Customs & Duties

Orders shipped outside the EU may be subject to import taxes or customs fees not covered by FineAF.

All items are shipped in recyclable packaging, designed to minimize waste and protect your pieces responsibly.

If you don’t love your purchase, you may return it for a refund within 14 days of delivery.

Domestic returns are subject to a €10
return shipping fee; international return shipping fees vary by location.

Items must be returned unworn, unwashed, in their original condition, and with all tags attached. We reserve the right to refuse returns that show signs of wear or don’t meet these criteria.

Please note: To help ensure your return is tracked and processed as quickly as possible, all returns must be initiated through our returns portal and sent back using the return method provided "Sart a Return"

• Refunds will be issued to the original method of payment only (including prepaid credit cards).
• Return shipping is the customer’s responsibility.

Returns can be requested within 14 days of the order delivery date.

Once your return is received and processed, you will be notified via email. This process can take up to 2 business days from the date your return tracking information shows delivered.

Returns are subject to a 10€ return shipping fee, which will be deducted from your refund.
International return fees vary by location.

If your return is accepted, your refund will be processed and applied to the original method of payment. Shipping fees are non-refundable and will not be included in your refund.

Please note that refunds can take up to 3-5 business days to appear in your bank account due to varying processing times of financial institutions.

1. Products marked as "sale" are not eligible for return.
2. No exchanges are available at this time due to limited inventory.
3. Please start your return at the bottom of this page.

If your order arrives faulty or damaged, contact us within 7 days with your order number and photos.

Once confirmed, we’ll replace it at no cost (or issue store credit).
If a parcel arrives visibly damaged, **refuse delivery** and notify us immediately.